PETSFIT ONLY for replacement payment use

1. Please get in touch with customer service to note the needed parts before placing an order.
2. Please do not use any coupons for replacement orders.

We want you to love everything about PETSFIT - that's why we offer free returns and exchanges on unused items within the first 30 days. We only accept returns on unused items, so please try them out gently at home before traveling. Learn more about our return policy.

We offer a one-year limited warranty on all of our bags and accessories, which means that if anything fails within the first year, we'll repair or replace it. Learn more about the warranty.

Remember, while personalized products cannot be returned or exchanged, they are still covered under our warranty. For shipping information, see the FAQ.